FAQ's
- Can I exchange a size?
We are not able to offer exchanges. Please send your item back to us for a refund and place an order for the size/ item you wish to purchase.
- Do you offer made to measure?
If you don’t see your size available, contact us to inquire about made to measure on info@sagrahi.co.uk
- How many sizes do you have of each style?
We may hold stock of certain sizes - please enquire before making your purchase.
- Are returns free of charge?
Returns are paid at the customer's expense.
- Do you have a showroom to try the products on?
We take private appointments in our west London studio at a charge of £25 for ask hour. The charge will be deducted from any purchases made.
- Can I see your products at any public events?
We may have public showcases throughout the year and publicise these within our free email subscription and instagram stories.
- Do you have a newsletter / email subscription?
We send out a monthly email to all subscribers with information on new collection launches, showcase dates, styling tips and subscriber only discount codes.
- If I have any more enquires, who do I contact?
Drop us an email on info@sagrahi.co.uk and we'd be happy to answer any questions you may have.